Mandate

Mission

Our mission at First Start Support Services Association of Alberta (FSSSAA) is to empower newcomers by providing comprehensive support and resources that facilitate their successful integration into the community. We are dedicated to helping immigrants and refugees achieve their full potential and lead fulfilling lives in Alberta.

Vision

Our vision is to create a welcoming and inclusive environment where every newcomer feels valued, supported, and empowered to contribute to the community. We aspire to be a leading organization in fostering successful settlement and integration, enhancing the well-being and prosperity of both newcomers and the wider community.

Guiding Principles

• Empathy and Compassion: We approach every individual with empathy and compassion, understanding the unique challenges that newcomers face. We are committed to providing personalized support that respects and responds to their needs.
• Inclusivity and Diversity: We celebrate the rich diversity of our community and strive to create an inclusive environment where everyone feels welcome and respected. Our programs and services are designed to honor and reflect the diverse backgrounds and experiences of our clients.
• Collaboration and Community: We believe in the power of community and the importance of strong connections between newcomers and local residents. We foster collaboration and engagement to build a supportive network that benefits everyone.
• Equity and Accessibility: We are dedicated to ensuring equitable access to opportunities and resources for all newcomers. We work to remove barriers and provide tailored support that promotes fairness and inclusion.
• Integrity and Excellence: We uphold the highest standards of integrity and excellence in everything we do. Our commitment to ethical practices, transparency, and continuous improvement ensures that we deliver the best possible services to our clients.
• Empowerment and Independence: We aim to empower newcomers by providing the tools, knowledge, and support they need to become self-sufficient and thrive in their new environment. Our goal is to help individuals and families build strong foundations for their future success.

Four Reasons to Choose First Start Support Services Association of Alberta (FSSSAA)

1. Comprehensive and Holistic Support: FSSSAA offers a wide array of support services that cater to every aspect of the settlement process. From language and employment training to housing and health services, our holistic approach ensures that you have all the tools necessary to succeed in your new environment.
2. Experienced and Compassionate Team: Our team at FSSSAA comprises skilled professionals who bring a wealth of experience and empathy to their roles. They are dedicated to understanding your unique challenges and providing personalized assistance to help you navigate the complexities of settling in Alberta.
3. Strong Community Connections: We believe in the power of community and strive to foster strong connections between newcomers and local residents. Through various programs and events, we create opportunities for networking, cultural exchange, and community involvement, helping you feel at home more quickly.
4. Customized Programs for Diverse Needs: At FSSSAA, we understand that every newcomer’s journey is unique. We offer customized programs that address the specific needs of individuals and families, ensuring that you receive the support that is most relevant to your circumstances.

Diversity, Equity, and Inclusion

At FSSSAA, we are committed to promoting equity, diversity, and inclusion in all aspects of our work. We believe that:

• Equity: Every newcomer deserves fair and equal access to opportunities and resources. We strive to eliminate barriers and provide tailored support to meet the diverse needs of our clients.
• Diversity: We celebrate the rich cultural diversity that newcomers bring to Alberta. Our programs and services are designed to respect and value different backgrounds, perspectives, and experiences.
• Inclusion: We work to create an inclusive environment where everyone feels welcome and valued. Through our initiatives and community partnerships, we foster a sense of belonging and encourage active participation from all community members.